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Privacy Policy
Effective Date: July 13, 2026
At Fase Electric, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you contact us or use our services.
Information We Collect
When you contact us by phone, through our website, or through our Automated receptionist, we may collect:
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Name
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Phone number
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Email address
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Service address
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Billing address (if applicable)
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Information about your electrical service request
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Any other information you voluntarily provide
How We Use Your Information
We use your information to:
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Schedule appointments
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Contact you regarding your service request
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Provide electrical contracting services
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Prepare estimates and invoices
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Respond to questions
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Improve our customer service
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Comply with legal obligations
We do not sell your personal information.
Our business uses Automated softwares, including Jobber's Automated Receptionist, to help answer calls, collect customer information, schedule appointments, and improve response times.
Information you provide through these services is treated the same as information you provide directly to our staff.
Sharing Information
We may share your information only when necessary with trusted service providers who help us operate our business, including:
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Scheduling and customer management software
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Payment processors
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Email and communication providers
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Jobber's customer service providers
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Government agencies when required by law
These providers are only permitted to use your information to perform services on our behalf.
Data Security
We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, disclosure, or misuse.
While no method of electronic storage or transmission is completely secure, we strive to protect your information using commercially reasonable safeguards.
Your Choices
You may contact us at any time to:
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Request access to your information
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Request corrections to your information
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Request deletion of your information where permitted by law
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Ask questions about how your information is used
Cookies and Website Analytics
Our website may use cookies or similar technologies to improve your browsing experience and understand how visitors use our website. You may adjust your browser settings to refuse cookies if you choose.
Third-Party Services
Our website or business may use third-party services such as Jobber, Google, payment processors, and email providers. These services maintain their own privacy policies governing how they handle information.
Children's Privacy
Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated Effective Date.
Contact Us
If you have questions regarding this Privacy Policy or our privacy practices, please contact:
Fase Electric
Phone: 919-903-4431
Email: Faseelectricnc@gmail.com
Terms of Service
Effective Date: July 13, 2026
Welcome to Fase Electric. By using our website, contacting us, requesting an estimate, or scheduling services, you agree to the following Terms of Service.
1. Services
We provide residential and commercial electrical contracting services. All services are subject to availability, scheduling, inspection, and applicable laws and building codes.
Submitting a request through our website or Automated receptionist does not guarantee an appointment or create a contract for services.
2. Estimates
Any estimate provided is based on the information available at the time and may change if additional work, materials, or unforeseen conditions are discovered during the project.
Written estimates are generally valid for 30 days unless otherwise stated.
3. Scheduling
Appointments are scheduled based on availability.
If you need to cancel or reschedule, please notify us as soon as possible.
We reserve the right to reschedule appointments due to weather, emergencies, safety concerns, material availability, or other circumstances beyond our control.
4. Customer Responsibilities
Customers agree to:
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Provide accurate contact information.
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Provide safe access to the work area.
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Notify us of any known hazards before work begins.
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Obtain any permissions necessary for us to access the property.
5. Payments
Payment is due according to the terms stated on your invoice or service agreement.
Late payments may be subject to applicable fees permitted by law.
We reserve the right to suspend future services for unpaid balances.
6. Automated Receptionist
Our business uses an Automated Receptionist from jobber to assist with answering calls, collecting information, scheduling appointments, and providing customer support.
While we strive for accuracy, and information may occasionally contain errors. Final scheduling, pricing, and service details are subject to confirmation by our staff.
7. Warranties
All work where labor and materials are provided by Fase Electric will have a 18month workmanship warranty. Unless otherwise noted in signed contract.
To the fullest extent permitted by law, Fase Electric shall not be liable for indirect, incidental, special, or consequential damages arising from the use of our website or services.
Our total liability shall not exceed the amount paid for the specific services giving rise to the claim, except where prohibited by law.
Nothing in these Terms limits liability that cannot legally be excluded.
9. Website Information
We make reasonable efforts to keep information on this website accurate; however, we do not guarantee that all content is complete, accurate, or current.
We reserve the right to modify or remove website content at any time without notice.
10. Privacy
Your use of our website is also governed by our Privacy Policy.
11. Intellectual Property
All content on this website, including text, logos, graphics, and images, is the property of [Your Company Name] unless otherwise stated and may not be copied or reproduced without permission.
12. Governing Law
These Terms shall be governed by and interpreted in accordance with the laws of the State of [Your State], without regard to conflict of law principles.
13. Changes to These Terms
We may update these Terms of Service at any time. Updated versions will be posted on this page with a revised Effective Date.
14. Contact Information
If you have questions regarding these Terms, please contact:
Fase Electric
Phone: 919-903-4431
Email: Faseelectricnc@gmail.com
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